A Friendly and Convenient Travel Environment
Taiwan Tourist Shuttle services to scenic areas
The Tourism Administration launched the Taiwan Tourist Shuttle in 2010 to provide FIT travelers with convenient public transport access to attractions across Taiwan and its outlying islands. As of 2024, the service comprised 84 routes. To enhance the shuttle services and align with the Executive Yuan's public-transport promotion program, a "half-fare with e-ticket" was introduced on May 20, 2023 and will run through October 31, 2025.
Following the April 3, 2024 Hualien earthquake, free service was provided on six Taiwan Tourist Shuttle routes serving the Hualien–Taitung area (June 1–December 31) and four Yilan routes (July 1–December 31) to stimulate regional tourism. Total ridership reached 5.65 million in 2024, up 22.4% year-on-year—restoring confidence in using public transport for trips and easing shuttle loads at major sites.
Taiwan Tour Bus Package Tours
In 2024, 23 operators offered 85 Taiwan Tour Bus packages linking THSR/TRA hubs and hotels to major attractions. A "two-travelers, one rides free" promotion ran July–December 2023 and March–December 2024 for both domestic and international travelers. As part of the revitalization of eastern Taiwan, the Taiwan Tour Bus offered 80%-off packages for the Hualien–Taitung area on June 1, 2024 and for Yilan starting on July 1, 2024. By the end of 2024, Taiwan Tour Bus had partnered with 21 travel companies to offer a total of 79 discounted package tours, and partnered with 255 lodging providers for hotel pick-up/drop-off and room bookings. Total passengers reached 115,341, up 133.36% year-on-year.
Taiwan PASS–High Speed Rail Edition and Taiwan PASS–Taiwan Railways Edition
To fast-track the growth of FIT arrivals to Taiwan and enhance travel convenience for independent travelers, the Tourism Administration launched the Taiwan PASS – High Speed Rail (HSR) Edition on January 1, 2024. This integrated pass bundles the HSR, four major metro systems, and four Taiwan Tourist Shuttle routes, and was priced at NT$2,500 to appeal to overseas independent travelers. On July 1, 2024, a Taiwan Railways Administration (TRA) edition of the pass was introduced for NT$2,800, combining a five-day TRA pass with the four major metro systems and four Taiwan Tourist Shuttle routes. More than 24,000 passes were sold in 2024.
Making Tourism Accessible with Universal Design
To create and improve an accessible travel environment for mobility challenged people, the Tourism Administration established a Universal Tourism Environment Promotion Taskforce. The taskforce advanced universal design and coordinated and integrated various units involved to promote accessible travel environment initiatives. A total of 43 recommended accessible travel itineraries were completed and 178 universal (accessible) travel locations established, providing a friendly and barrier-free travel environment for seniors and individuals with disabilities.
