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1:FAQ
Q: What can I do if I lose my passport?

A: Please declare your case to the Foreign Affairs Division(Terminal 1:03-3982242or3982534;Terminal 2:03-3983519)if you lose your passport at the Taiwan Taoyuan International Airport. Otherwheres, please go to the Foreign Affairs Police Bureau in Taipei(02-23817475).

2:FAQ
Q: Where can passengers buy traveler's accident insurance at the airport?

A: Terminal 1:On the 1st floor in the Departure Lobby. Kuo-Hua Life Insurance:03-3834333 06:00~21:00; Antna Life Insurance:03-3834838or 3834840 05:30~22:00; Shin-Kong Life Insurance:03-3834871 05:40~21:30; Cathay Life Insurance:03-3931958 05:50~21:40.
Terminal 2: On the 3rd floor in the Departure Lobby. Kuo-Hua Life Insurance:03-3833200~5 06:00~21:00; Antna Life Insurance:03-3931971~2 05:30~22:00; Shin-Kong Life Insurance:03-3833401 05:40~21:30; Cathay Life Insurance:03-3833281 05:50~21:40.

3:FAQ
Q: Where can I buy newspapers at the airport?

A: Terminal 1: On the 3rd-floor of the Departure Lobby there are two bookstores, and in the Arrival Lobby there are newspapers vending machines.
Terminal 2:On the 4th floor , the mezzanine of the Departure Hall there is a bookstore,and in the Arrival Lobby the Subtropics Store is in service.

4:FAQ
Q: Where to dine at the airport?

A: Terminal 1:On the 3rd-floor of the Departure Lobby and in the basement below the Departure Lobby, you can dine at Asia Pacific Restaurant (05:30~21:30), au bon pain, Starbucks Coffee, Barista Coffee, Yue-Yang Lou, Burger King (06:00~22:00), Captain Restaurant (05:30~23:00). They serve Taiwanese and Western-style cuisine and assorted beverages.
Terminal 2:On the 4th floor , the mezzanine of the Departure Hall,services include: Taiwanese and Western-style cuisine and assorted beverages (06:00-22:00). Besides, on the south of the Arrival Lobby on the first floor, there is a coffee shop (06:00 ~ 21:00) to serve coffee, cake and meal.

5:FAQ
Q: Is there a hospital or pharmacy at the airport?

A: Terminal 1:The First-Aid Station is in the controlled area of the Arrival Lobby on the south side of the 3rd floor. Call 0913-681066 for emergency; for information call 03-3982878. For medical services, there is a clinic on the north side of the basement below the Departure Lobby to offer outpatient services, first-aid service and medical consultation. Call 0913-681066 for emergency; for information call 03-3983137. Service hour: 09:00~12:00 and 14:00~17:00. Emergency service hour: 12:00~14:00and 17:00~21:00.
Terminal 2:The Medical Center is in the Arrival Lobby. Service hour: 24 hours every day. Call 0913681099 (doctor) or 0913681066(nurse) for emergency. For information call(03)398-3485~6.

6:FAQ
Q: Q:Where can I buy flowers or wreaths at the airport?

A: Terminal 1: On the north side of the 3rd-floor Departure Lobby, there is a florist shop. Service hour is 08:00~22:00 And in the Arrival Lobby there is a florist cart serving from 12:00 to 22:00.
Terminal 2:Now invite bid.

7:FAQ
Q: Where can I take a photo for ID use at the airport?

A: At the Entry and Exit Service Counter and the Visa Office of the Foreign Affairs Bureau.

8:FAQ
Q: Where is the Lost and Found?

A: Terminal 1:Phone:03-3982538.
Terminal 2:B2nd floor below the Arrival Lobby. Phone:03-3983281*1817. Service hour: 09:00~11:30 and 13:30~16:30.

9:FAQ
Q: What is the parking tariff at the airport?

A: 1) Terminal 1: Large Car: NTD60 for the first hour, NTD40 for each additional 1/2 hour. Compact Car: NTD30 for the first hour, NTD20 for each additional 1/2 hour. Daily maximum for large car is NT$980 and for compact car is NT$490. Contact phone number: 03-3982160 for departure, 03-3982156 for arrival.
2) 2) Terminal 2: Large Car: NTD60 for the first hour, NTD40 for each additional 1/2 hour. Compact Car: NTD30 for the first hour, NTD20 for each additional 1/2 hour. Daily maximum for large car is NT$980 and for compact car is NT$490. For more than one day: Compact Car: NTD600 for up to three days, NT$150 for each additional day. Large Car: NT$1,000 for up to three days, NT$200 for each additional day. Contact phone number: 03-3931999

10:FAQ
Q: Can I book a train ticket by phone?

A: Yes. You can book your ticket 7 days before taking the train at the train station counter, or 14 days earlier by phone (4121111 or 4126666 #333). Reservation on internet is also available. For more detailed information, please call 0800-080412 or check on the website http://passenger.tra.gov.tw

update Day2014/10/16